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Support Portal

Need help with MyPomen? Find useful information and support for your account, bookings and services.

How Can We Help?

Choose the type of assistance you need regarding your MyPomen account or service request.

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Booking Support

Get help with booking a mechanic, checking booking status or cancelling a request.

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Vehicle Support

Need help adding, editing or managing your registered vehicle information?

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Account Support

Get assistance with your account, profile information and login access.

Common Questions

How do I book a mechanic?

Login to your MyPomen account and select the appropriate service from the available options.

How do I add my vehicle?

Go to the My Vehicle section and select Add Vehicle to enter your vehicle details.

How can I check my booking?

Login to your account and open the My Booking section to view your booking information.

What should I do during a breakdown?

Move to a safe location where possible and submit a roadside assistance request through MyPomen.

Contact Support

If you need further assistance, you can contact the MyPomen project team.

Phone:
+60165698593 [Danial]
+60133393706 [Amirul]
+60175986204 [Hafizi]


Address:
Politeknik Balik Pulau, Pinang Nirai, Mukim 6, 11000 Balik Pulau, Pulau Pinang.

Need Immediate Assistance?

Login to your MyPomen account to access your services and submit a request.

Login to MyPomen