Terms & Policies

Please review the terms and policies for using the MyPomen platform and its services.

Important Notice

MyPomen is a final year project platform designed to demonstrate an automotive assistance and mechanic booking system. The information provided on this page explains the general use of the platform.

1. User Responsibilities

Users are responsible for providing accurate information when registering an account, adding vehicle details and submitting service requests. Users should also use the platform responsibly and provide accurate information about their service requirements.

2. Booking & Cancellation

Customers may submit requests for automotive services through the MyPomen platform. Booking information should be checked before confirmation. A booking may be cancelled according to the availability and status of the service request.

3. Automotive Services

MyPomen acts as a platform that connects customers with registered mechanics. The actual automotive service is performed by the mechanic. Customers should communicate their vehicle condition and service requirements accurately.

4. Emergency Assistance

MyPomen allows users to submit roadside assistance or SOS requests. Users should move to a safe location whenever possible while waiting for assistance. MyPomen does not automatically contact police, hospitals or ambulance services.

5. Account Usage

Users are responsible for maintaining the confidentiality of their account information. Accounts should not be shared with other people. Users should log out after using the platform on shared devices.

6. Privacy

Information provided by users is used to support the functions of the MyPomen platform, such as account management, vehicle information, booking management and service requests.

7. Platform Availability

The availability of MyPomen services may depend on internet connection, mobile network coverage, GPS availability and registered mechanic availability.

8. Acceptance of Terms

By using the MyPomen platform, users acknowledge that they understand and agree to follow the terms and policies stated on this page.