Trust & Safety

Your safety and confidence are important to us. MyPomen is designed to provide a more organised and reliable way to request automotive assistance.

Our Commitment to Safety

MyPomen aims to provide customers with a convenient platform to connect with mechanics when they need roadside or automotive assistance.

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Reliable Service Requests

Customer requests are organised through the MyPomen platform so that mechanics can receive and manage service requests.

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Location Support

GPS location can help identify the customer's location and assist mechanics in reaching the requested service location.

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Mechanic Connection

MyPomen connects customers with mechanics registered on the platform based on available services.

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Clear Communication

Customers and mechanics can use the platform to manage service requests and booking information.

Customer Safety Tips

✓ Make sure your vehicle information is accurate.

✓ Provide the correct location when requesting roadside assistance.

✓ Check your booking information before confirming a service request.

✓ Stay in a safe location while waiting for roadside assistance whenever possible.

Emergency Assistance

If you experience a vehicle emergency, MyPomen allows you to submit an SOS or roadside assistance request so that registered mechanics can respond to the service request.